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Professionalism & Professional Standards for Optometrists & Opticians CPD (Canada)

Course Content

1

Course Content

  • 2.0

  • 1.1 Understanding professionalism in eye care

  • 1.2 Professionalism in the Canadian regulatory context

  • 1.3 The unique nature of professionalism in eye care

  • 1.4 Core components of professionalism

  • 1.5 Common professional risks in eye care practice

  • 1.6 Professionalism beyond direct patient care

  • 1.7 The link between professionalism and complaints

  • 2.1 Integrity and honesty in eye care practice

  • 2.2 Accountability and professional responsibility

  • 2.3 Respect, dignity, and professional behaviour

  • 2.4 Competence and continuous professional development

  • 2.5 Professional boundaries and ethical conduct

  • 2.6 Reliability, organization, and professional responsibility

  • 2.7 Professionalism under pressure

  • 3.1 Understanding professional boundaries in eye care

  • 3.2 Boundary crossings vs boundary violations

  • 3.3 Absolute prohibition of sexual or intimate relationships

  • 3.4 Understanding scope of practice

  • 3.5 Scope of practice risks and complaints

  • 3.6 Managing commercial influences and professional boundaries

  • 3.7 Managing boundary and scope challenges in practice

  • 3.8 Regulatory perspective on boundaries and scope

  • 4.1 The role of communication in professional eye care practice

  • 4.2 Building trust through professional communication

  • 4.3 Clear, honest, and transparent communication

  • 4.4 Managing difficult conversations

  • 4.5 Professional conduct in all interactions

  • 4.6 Digital communication and professionalism

  • 4.7 Communication, documentation, and complaints

  • 4.8 Maintaining professionalism under pressure

  • 5.1 The importance of documentation in eye care practice

  • 5.2 Principles of high-quality record keeping

  • 5.3 Documentation responsibilities: optometrists vs opticians

  • 5.4 Documentation of communication and consent

  • 5.5 Documentation in complex and high-risk situations

  • 5.6 Common documentation errors and risks

  • 5.7 Digital records, privacy, and regulatory scrutiny

  • 6.1 Understanding challenging situations in eye care practice

  • 6.2 Managing difficult patient interactions

  • 6.3 High-risk clinical decisions and referral

  • 6.4 Managing commercial pressure professionally

  • 6.5 Responding to errors and adverse events

  • 6.6 Professionalism under pressure and in complaints

  • 6.7 Learning from challenging situations

  • 7.1 Understanding cultural safety in eye care practice

  • 7.2 Indigenous health and professional responsibility

  • 7.3 Respecting diverse cultural perspectives

  • 7.4 Addressing health inequities

  • 7.5 Communication and cultural safety

  • 7.6 Cultural safety in clinical and commercial decisions

  • 7.7 Cultural safety and professional conduct