Professionalism & Professional Standards for Dentists CPD (Canada)
Course Content
1
Course Content
2.0
1.1 Defining professionalism
1.2 Professionalism as a social contract in oral health
1.3 Patient-centred care and the dentist-patient relationship
1.4 Professional identity in dentistry
2.1 Integrity and honesty as foundations of trust
2.2 Respect, compassion, and treating patients with dignity
2.3 Accountability to patients, colleagues, regulators, and society
2.4 Altruism and service: prioritising patient interests
2.5 Professional appearance, communication, and conduct
3.1 Expectations for clear and respectful communication
3.2 Maintaining competence and lifelong learning (CPD)
3.3 Confidentiality and patient information in dentistry
3.4 Digital professionalism in dentistry (tele-dentistry, records, social media)
3.5 Professionalism beyond the clinic: leadership, teaching, and public health advocacy
4.1 Understanding the dentist-patient power imbalance
4.2 Avoiding dual relationships: financial, social, or sexual
4.3 Professional relationships with colleagues and staff
4.4 Boundaries in digital interactions and tele-dentistry
4.5 Cultural sensitivity and professionalism in a diverse Canadian population
5.1 Common breaches in dentistry
5.2 How concerns are reported and investigated by dental colleges
5.3 Possible outcomes of investigations
5.4 Wider impacts of unprofessional behaviour
6.1 Self-awareness as the foundation of professional growth
6.2 Reflective practice as required by dental regulators
6.3 Demonstrating insight when standards are questioned
6.4 Remediation options: CPD, supervision, mentorship, counselling, or practice changes
6.5 Rebuilding trust with patients, colleagues, and regulators