Professionalism and Professional Standards for Doctors
Course Content
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Section 1: Introduction
1.1 The meaning of professionalism in Canadian medicine
1.2 Why professionalism matters for patient trust, teamwork, and public confidence
1.3 Oversight of professional standards by the MCC and MRAs
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Section 2: Core Attributes
2.1 Integrity and honesty as the foundation of professional identity
2.2 Respect, compassion, and treating patients with dignity
2.3 Accountability to patients, colleagues, regulators, and society
2.4 Altruism and service: prioritising patient interests above personal gain
2.5 Professional appearance, communication, and conduct in all settings
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Section 3: Professional Standards
3.1 Expectations for clear and respectful communication with patients and colleagues
3.2 Maintaining competence and engaging in lifelong learning
3.3 Confidentiality and appropriate use of patient information
3.4 Digital professionalism: responsible use of email, electronic records, and social media
3.5 Professionalism beyond clinical care: leadership, teaching, and research responsibilities
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Section 4: Boundaries & Relationships
4.1 Understanding the doctor-patient power imbalance
4.2 Avoiding dual relationships: financial, social, or sexual
4.3 Maintaining professional relationships with colleagues and staff
4.4 Boundaries in digital interactions and telemedicine
4.5 Cultural sensitivity and professionalism in a diverse Canadian healthcare system
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Section 5: Breaches of Standards
5.1 Examples of breaches
5.2 How concerns are reported and investigated by MRAs
5.3 Possible outcomes of investigations
5.4 The wider impact of unprofessional behaviour
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Section 6: Reflection, Insight & Remediation
6.1 Self-awareness as the foundation of professionalism
6.2 Reflective practice as required by Canadian regulators
6.3 Demonstrating insight when professional standards are questioned
6.4 Remediation options: CPD, supervision, mentorship, counselling, or practice changes
6.5 Rebuilding trust through accountability and growth