Professionalism and Professional Standards for Dentists and Dental Professionals
Course Content
1
Section 1: Introduction
1.1 Defining professionalism
1.2 Professionalism as a social contract in oral health
1.3 Patient-centred care and the dentist-patient relationship
1.4 Professional identity in dentistry
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Section 2: Core Attributes
2.1 Integrity and honesty as foundations of trust
2.2 Respect, compassion, and treating patients with dignity
2.3 Accountability to patients, colleagues, regulators, and society
2.4 Altruism and service: prioritising patient interests
2.5 Professional appearance, communication, and conduct
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Section 3: Professional Standards
3.1 Expectations for clear and respectful communication
3.2 Maintaining competence and lifelong learning (CPD)
3.3 Confidentiality and patient information in dentistry
3.4 Digital professionalism in dentistry (tele-dentistry, records, social media)
3.5 Professionalism beyond the clinic: leadership, teaching, and public health advocacy
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Section 4: Boundaries & Relationships
4.1 Understanding the dentist-patient power imbalance
4.2 Avoiding dual relationships: financial, social, or sexual
4.3 Professional relationships with colleagues and staff
4.4 Boundaries in digital interactions and tele-dentistry
4.5 Cultural sensitivity and professionalism in a diverse Canadian population
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Section 5: Breaches of Standards
5.1 Common breaches in dentistry
5.2 How concerns are reported and investigated by dental colleges
5.3 Possible outcomes of investigations
5.4 Wider impacts of unprofessional behaviour
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Section 6: Reflection, Insight & Remediation
6.1 Self-awareness as the foundation of professional growth
6.2 Reflective practice as required by dental regulators
6.3 Demonstrating insight when standards are questioned
6.4 Remediation options: CPD, supervision, mentorship, counselling, or practice changes
6.5 Rebuilding trust with patients, colleagues, and regulators