Ethics and Professionalism for Regulated Health and Care Professionals
Course Content
1
Section 1: Introduction
1.1 Why professionalism matters in Canadian healthcare
1.2 The regulatory framework: national and provincial and territorial roles
1.3 Professionalism as the foundation of trust
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Section 2: Core Attributes
2.1 Honesty, integrity, and transparency
2.2 Accountability and responsibility
2.3 Competence and lifelong learning (CPD)
2.4 Respect, compassion, and cultural safety
2.5 Professional boundaries and confidentiality
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Section 3: Professionalism in Practice
3.1 Communication and shared decision-making
3.2 Teamwork and interprofessional collaboration
3.3 Leadership and role-modelling
3.4 Digital professionalism and social media use
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Section 4: Challenges to Professionalism
4.1 System pressures: workload, burnout, and resource constraints
4.2 Managing conflicts of interest
4.3 Responding to errors and duty of candour
4.4 Maintaining professionalism in difficult interactions
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Section 5: Breaches & Consequences
5.1 Common breaches across healthcare professions
5.2 How concerns are raised and investigated by regulators
5.3 Possible outcomes of investigations
5.4 The impact of breaches
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Section 6: Reflection, Insight & Remediation
6.1 Self-awareness as the foundation of professionalism
6.2 Reflective practice as expected by Canadian regulators
6.3 Demonstrating insight when standards are questioned
6.4 Remediation pathways: CPD, supervision, mentorship, counselling, or practice changes
6.5 How reflection and remediation protect the public and support professional growth