Ethics and Ethical Standards for Pharmacists
Course Content
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Section 1: Introduction
1.1 Why ethics matters in Canadian pharmacy practice
1.2 The regulatory framework: NAPRA and provincial and territorial pharmacy colleges
1.3 Ethics as the foundation of trust in medicines and patient care
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Section 2: Core Ethical Principles
2.1 Autonomy: respecting patient rights and informed choice
2.2 Beneficence: acting in the patient’s best interests
2.3 Non-maleficence: the duty to do no harm
2.4 Justice: fairness, equity, and cultural safety
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Section 3: Ethical Standards
3.1 Honesty, transparency, and integrity in dispensing and advice
3.2 Confidentiality and patient health information
3.3 Maintaining competence and safe practice
3.4 Managing conflicts of interest in pharmacy
3.5 Professional boundaries in the pharmacist-patient relationship
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Section 4: Ethics in Decision-Making
4.1 Informed consent and shared decision-making in pharmacy practice
4.2 Truth-telling and disclosure of dispensing errors
4.3 Ethical challenges in medication supply, shortages, and overtreatment
4.4 Ethical issues in access to medicines and public health responsibilities
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Section 5: Breaches & Consequences
5.1 Common breaches in pharmacy practice
5.2 How concerns are reported and investigated by pharmacy regulators
5.3 Possible outcomes of investigations
5.4 Impact of ethical breaches
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Section 6: Reflection, Insight & Remediation
6.1 Self-awareness as the basis of ethical growth
6.2 Reflective practice as required by pharmacy regulators
6.3 Demonstrating insight when standards are questioned
6.4 Remediation options: CPD, mentorship, counselling, or practice changes
6.5 How reflection and remediation protect the public and support growth