Professionalism & Professional Standards for Optometrists & Opticians CPD (Canada)
Course Content
1
Course Content
2.0
1.1 Understanding professionalism in eye care
1.2 Professionalism in the Canadian regulatory context
1.3 The unique nature of professionalism in eye care
1.4 Core components of professionalism
1.5 Common professional risks in eye care practice
1.6 Professionalism beyond direct patient care
1.7 The link between professionalism and complaints
2.1 Integrity and honesty in eye care practice
2.2 Accountability and professional responsibility
2.3 Respect, dignity, and professional behaviour
2.4 Competence and continuous professional development
2.5 Professional boundaries and ethical conduct
2.6 Reliability, organization, and professional responsibility
2.7 Professionalism under pressure
3.1 Understanding professional boundaries in eye care
3.2 Boundary crossings vs boundary violations
3.3 Absolute prohibition of sexual or intimate relationships
3.4 Understanding scope of practice
3.5 Scope of practice risks and complaints
3.6 Managing commercial influences and professional boundaries
3.7 Managing boundary and scope challenges in practice
3.8 Regulatory perspective on boundaries and scope
4.1 The role of communication in professional eye care practice
4.2 Building trust through professional communication
4.3 Clear, honest, and transparent communication
4.4 Managing difficult conversations
4.5 Professional conduct in all interactions
4.6 Digital communication and professionalism
4.7 Communication, documentation, and complaints
4.8 Maintaining professionalism under pressure
5.1 The importance of documentation in eye care practice
5.2 Principles of high-quality record keeping
5.3 Documentation responsibilities: optometrists vs opticians
5.4 Documentation of communication and consent
5.5 Documentation in complex and high-risk situations
5.6 Common documentation errors and risks
5.7 Digital records, privacy, and regulatory scrutiny
6.1 Understanding challenging situations in eye care practice
6.2 Managing difficult patient interactions
6.3 High-risk clinical decisions and referral
6.4 Managing commercial pressure professionally
6.5 Responding to errors and adverse events
6.6 Professionalism under pressure and in complaints
6.7 Learning from challenging situations
7.1 Understanding cultural safety in eye care practice
7.2 Indigenous health and professional responsibility
7.3 Respecting diverse cultural perspectives
7.4 Addressing health inequities
7.5 Communication and cultural safety
7.6 Cultural safety in clinical and commercial decisions
7.7 Cultural safety and professional conduct